VALID CIS-ITSM PREPARATION EXAM: CERTIFIED IMPLEMENTATION SPECIALIST - IT SERVICE MANAGEMENT BRING YOU THE BEST EXAM GUIDE - ITCERTMAGIC

Valid CIS-ITSM preparation exam: Certified Implementation Specialist - IT Service Management bring you the best exam guide - ITCertMagic

Valid CIS-ITSM preparation exam: Certified Implementation Specialist - IT Service Management bring you the best exam guide - ITCertMagic

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Preparation of professional Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam is no more difficult because experts have introduced the preparatory products. With ITCertMagic products, you can pass the Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam on the first attempt. If you want a promotion or leave your current job, you should consider achieving a professional certification like Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam. You will need to pass the ServiceNow CIS-ITSM exam to achieve the Certified Implementation Specialist - IT Service Management (CIS-ITSM) certification.

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ServiceNow CIS-ITSM certification is an excellent way for IT professionals to demonstrate their skills and expertise in implementing ITSM solutions using the ServiceNow platform. Certified Implementation Specialist - IT Service Management certification is globally recognized and highly respected in the IT industry, and can help candidates advance their careers and increase their earning potential. With adequate preparation and dedication, candidates can pass the CIS-ITSM Exam and earn this valuable credential.

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q137-Q142):

NEW QUESTION # 137
Where are the timeframe conditions for sending an SLA breach warning notification defined?

  • A. Default SLA flow
  • B. SLA trigger conditions
  • C. SLA definition record
  • D. SLA Properties application

Answer: A


NEW QUESTION # 138
What is the purpose of "reopen_count" field in incident table?

  • A. It stores the number of times the incident state changed from any state to "Open".
  • B. It stores the number of times the incident state changed from "Closed" to "Open".
  • C. It stores the number of child incidents added to this incident.
  • D. It stores the number of times the incident state changed from "Resolved" to "Open".

Answer: D


NEW QUESTION # 139
Which catalog properly allows users to save partially-completed requests to complete and submit at a later time?

  • A. Enable wish list
  • B. Enable cart save
  • C. Edit cart layout
  • D. User partial save

Answer: A

Explanation:
https://docs.servicenow.com/en-US/bundle/utah-servicenow-platform/page/product/service-catalog- management/concept/catalog-items-wishlist.html


NEW QUESTION # 140
When an end-user (with no roles in the platform) submits an Incident using the Self-Service interface or Service Portal, Related Search Results automatically display search results from Knowledge Bases and Service Catalogs. These Related Search Results are a form of __________ ?

  • A. Live Agent Intervention
  • B. Incident Avoidance
  • C. Incident Deflection
  • D. Service Marketing

Answer: C

Explanation:
Explanation
"The Related Search Results that appear on the Incident Self-Service view is a form of Incident Deflection.
Incident
Deflection provides Knowledge Articles that may help end users resolve issues before they raise an Incident."


NEW QUESTION # 141
Which of the following tables is used to store knowledge articles?

  • A. kb_article
  • B. kb_knowledge
  • C. None of the listed answers
  • D. kb_knowledge_article

Answer: B


NEW QUESTION # 142
......

ServiceNow CIS-ITSM is a certification exam to test IT expertise and skills. If you find a job in the IT industry, many human resource managers in the interview will reference what ServiceNow related certification you have. If you have ServiceNow CIS-ITSM Certification, apparently, it can improve your competitiveness.

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